We believe finding a period product you love should be simple and stress-free. Your body is unique, and it can take a little time to find the perfect fit. That’s why we created our Satisfaction Guarantee—so you can try AllMatters with total peace of mind.
Our guarantee has your back whether you buy from our website or one of our retail partners. Just be sure to hang on to your receipt if you purchase in a store.
A quick heads-up: Our promise covers ONE used product from your order. If you bought a few items to try, any extras just need to be returned in their unopened, original packaging for a refund.
Try sustainable period products risk-free
Find your match
Choose the cup, disc, or period underwear that you're excited to try, either online or in a store.
Get acquainted
There can be a small learning curve, so we encourage you to use your new product for a few cycles (you have 90 days) to see how you get on.
Love it or we'll make it right
If it’s not a perfect match, we’re here to help. We’ll happily send you a different size or provide a full refund.
How do I claim it?
Here’s how our promise works for each product:
Menstrual Cup
We give you a full 90 days to get comfortable with your new cup. If you've tried it for a few cycles and feel the size isn't quite right, we'll gladly send you a different size for free or give you a full refund on your first cup. Any other cups from your order just need to be sent back unused in their sealed packaging.
Period Underwear
You have 90 days to make sure our period underwear is right for you. If they're not the perfect fit, we'll offer a full refund for one used pair. Need a different size or want to return the others? No problem. We can exchange or refund any additional pairs as long as they are unwashed and unworn. It's perfectly fine if the packaging has been opened.
Menstrual Disc
The disc can take a little getting used to, so please take up to 90 days to try it out. If after a few cycles you decide it’s not for you, we'll give you a full refund for one used disc. If you ordered more than one, the others can be returned for a refund as long as they're unopened and in their original packaging.
If you’re having problems filling out the form, please get in touch with our Customer Support team at support@allmatters.com.
